Contact the Union Digital Centre with your application number, or check the application status through the BDRIS portal.
Citizen services
Know what to bring
and where to go.
Preparing your documents before applying can reduce delays. Open each service to review its requirements and expected processing time.
Services and resident information
Frequently asked questions
The applicant or an authorised representative may need to appear with the original documents so identity and address can be verified.
Only authorised officers will review information needed to resolve the complaint. Personal information will not be disclosed unnecessarily. For an urgent crime, call 999.
The office is open Sunday through Thursday, 9:00 AM to 5:00 PM, except on public holidays. It is best to confirm the relevant officer’s availability by phone before visiting.